Appointment scheduling software is used by business enterprises to systematically manage their appointments and bookings. Appointment scheduling software allows users to access their online schedule directly on their email or text, and makes it easy to book appointments directly from their phones, check their payment history, and complete their schedules. Moreover, appointment scheduling software provides tools for lead collection, paperless registration, and staff & class descriptions. It has the ability to synchronize the calendar automatically according to the time zone of the user and update the user with regular alerts and reminders about the scheduled appointments.
Various software providers offer user-based customized
appointment scheduling software that enables the user to make required changes.
Appointment scheduling software has wide usage in automotive industries,
banking, and financial services, besides healthcare, education, retail
industry, and marketing. These are available in versions compatible across
platforms – Android, iOS, and others as customized.
Appointment
Scheduling Software Market- Competitive
Landscape
- In
May 2019, MINDBODY acquired Bowtie.ai (Bowtie), an appointment-based
business that provides an automated AI-driven virtual receptionist
solution for organizations. This solution can easily book clients
appointments online, reply to questions, and also empowers live chat over
SMS and web.
- In
January 2019, Appointy Software Inc. launched its new pricing plan for its
appointment scheduling software “Appointy” to provide better accessibility
for the user at a reasonable price.
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MINDBODY Inc.
Founded in 2001 and located in the United States, MINDBODY
Inc. provides cloud-based business management software for small &
medium-sized businesses in various industries such as financial, healthcare,
and others. The company’s cloud-based platform easily accesses online booking,
offers a point-of-sale option, keeps client notifications updated, and also
personalizes the experience.
Appointy Software Inc.
Found in 2006 and located in the United States, Appointy
Software Inc. majorly provides online scheduling software solutions. The
company’s online scheduling platform easily enables users to schedule
appointments, workshops, classes, events, rides, tours, and activities. It
provides inherent marketing tools that include e-mail marketing, social
promotion, and deals & discounts for businesses.
YouCanBook.me Ltd
Founded in 2008 and based in the United States,
YouCanBook.me Ltd is mainly engaged in providing online scheduling solutions
for large, and small & medium enterprises worldwide. The company’s
cloud-based scheduling solutions offer user based customized appointment
platforms that provide flexibility with schedules and regular updates on mail
besides other options.
SimplyBook.me Ltd.
Founded in 2001 and located in Cyprus, European Union (EU),
SimplyBook.me Ltd. provides online appointment scheduling solutions for small
& medium-sized businesses. Its scheduling solutions are specifically
designed to provide better-quality booking services for businesses worldwide.
Pulse 24/7 Inc.
Established in 2015 and located in the United States, Pulse
24/7 Inc. mainly provides scheduling solutions, mobile payments, customer
retention solutions, social media scheduling & automation, customer
relationship management, and mobile booking.
Some of the prominent players in the appointment scheduling
software market are Sceduleonce, YouCanBook.me Ltd, SimplyBook.me Ltd, Ambious
Group Inc. (Veribook), Bookwhen Ltd, BookingKoala LLC, Bookingkit GmbH, CozyCal
Scheduling Inc, Squarespace (Acuity Scheduling), Calendy LLC, Appointy Software
Inc., Pulse 24/7 Inc., and CozyCal Scheduling Inc.
Appointment Scheduling Software Market Dynamics
Rapid adoption of cloud-based software in organizations
driving the appointment scheduling software market
The rapid emergence of cloud-based software has
significantly transformed the way information technology services are majorly
used in organizations. Cloud-based appointment scheduling software platforms
cover large, and small & medium size businesses in health care, banking
& financial services, legal services, and many other sectors. cloud based
software can easily make a custom website for organizations to show business
information, customer reviews, a list of services, and other facilities to
enable and schedule appointments. It usually supports users to customize their
booking pages directly on their website. It also enables operators to send
their appointment notices to their customers and clients through SMS, email, or
text. Therefore, rapid adoption of cloud-based appointment scheduling software
in organizations is positively impacting the growth of the market worldwide.
High costing issues with appointment scheduling software
restraining market growth
Cloud based or desktop based appointment scheduling software
is usually expensive compared to manual appointment systems. Features such as
schedule appointments, access existing bookings, pay for events, and other
services make the software expensive. Consequently, small enterprises are
facing problems in adopting the software successfully. However, software
companies are currently focusing on providing user based customized software
that is expected to help reduce cost of cloud based or desktop based
appointment scheduling software in future.
Appointment Scheduling Software Market Segmentation
Based on deployment, the appointment scheduling software
market is segmented into
- Web
based
- Desktop
based
Based on platform, the appointment scheduling software
market is segmented into
- Android
- IOS
- Others
In terms of enterprise size, the appointment scheduling
software market is segmented into
- Large
enterprises
- Small
& medium enterprises
Based on end-user, the appointment scheduling software
market is segmented into
- Corporate
- Healthcare
- Education
- BFSI
- Retail
- Others
(Marketing & Advertising)
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