Reverse logistics can be defined as the process of movement of products from final delivery to supplier or manufacturer when the customer returns the products due to reasons such as wrong products delivered, bad quality, and others. Type of return in reverse logistics consists of recalls, commercial returns, repairable returns, end-of-use returns, and end-of-life returns. Recalls can be referred as recalling huge amount of products due to the potential threat of malfunction due to missing or damaged part. Return related to delivery of wrong product is considered under commercial returns whereas return of damaged products is considered in repairable returns. Furthermore, returned products, which are resalable falls under end-of-use returns and products returned due to legislative or contractual obligations are considered in end-of-life returns.
Reverse logistics has witnessed significant growth over the years, owing to development of the e-commerce industry.
Major Key Players of the Reverse Logistics Market are:C.H. Robinson, DB Schenker, Delcart, Deliveryontime Logistics Pvt. Ltd., FedEx Corporation, Kintetsu World Express, Reverse Logistics Company, The Deutsche Post AG, United Parcel Service, Yusen Logistics Co, Ltd., and others.
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