Chatbot is a computer program used by technology startups to develop a communication link that works with today's digital generation and provides them with advice, actions, and plans. Chatbots simulate human conversations through artificial intelligence, but applications are being developed that enable the chatbots to communicate with each other. These bots, setup on various kinds of platforms, ensure overall enquirers satisfaction by solving their queries in the best possible manner.
Factors such as growth in need to improve customer relationship management (CRM) in BFSI sector, increase in awareness about the advantages offered by chatbots over other customer support option, and rise in integration of chatbots with social media drives the growth of the market. However, lack of technically skilled resources and lack of product differentiation are expected to impede the market growth. Furthermore, continuous technological advancements in chatbots are expected to present major opportunities for market expansion in the near future.
Major Key Players of the Chatbot Market are:Artificial Solutions, Nuance Communications, eGain Corporation, Creative Virtual , Next IT Corp., 24/7 Customer Inc., Codebaby (Idavatars), Inc., Anboto, Inbenta Technologies Inc., and Aivo.
Read More @ https://www.openpr.com/news/2025699/chatbot-market-advanced-technology-and-new-innovations-by-2024
Factors such as growth in need to improve customer relationship management (CRM) in BFSI sector, increase in awareness about the advantages offered by chatbots over other customer support option, and rise in integration of chatbots with social media drives the growth of the market. However, lack of technically skilled resources and lack of product differentiation are expected to impede the market growth. Furthermore, continuous technological advancements in chatbots are expected to present major opportunities for market expansion in the near future.
Major Key Players of the Chatbot Market are:Artificial Solutions, Nuance Communications, eGain Corporation, Creative Virtual , Next IT Corp., 24/7 Customer Inc., Codebaby (Idavatars), Inc., Anboto, Inbenta Technologies Inc., and Aivo.
Read More @ https://www.openpr.com/news/2025699/chatbot-market-advanced-technology-and-new-innovations-by-2024
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